Smartsheet Advisory Council Program

Smartsheet Advisory Councils bring together professionals across industries to advise and influence our products, roadmap and strategy. As a vital voice of the customer channel, our councils are shaping the future of collaborative work management. 

Our customer councils

Customer Advisory Board
Senior executives from enterprise companies who advise on strategy, go-to-market, and work management trends and forecasts. 

Customer Security Council
Senior security leaders from enterprise companies providing input and guidance on our security features, platform, and strategy.

Federal Advisory Board
Retired federal agency executives advising on the Federal Government sector.

Product Advisory Councils
Regional councils advising on project and portfolio management solutions and roadmap. Three regional councils include the US Product Advisory Council, EMEA Product Advisory Council, and APJ Product Advisory Council.

Marketing Advisory Council
Marketing and creative operations leaders advising on Smartsheet marketing management, creative operations and digital asset management.

IT Product Advisory Council
IT leaders providing feedback and input on administration and governance features.

Business Advisory Council
Leaders from small and midsize businesses advising on project and portfolio management features and roadmap. 

Program goals

Facilitate meaningful conversations

Engage in open dialogue with a diverse group of business leaders to help us understand what matters most to our advisory members and align our strategic priorities accordingly.

Gain input on areas of investment

Learn from our advisory members to improve our customer journey, while adding value by sharing our knowledge of best practices.

Open and transparent communication

Encourage members  to share what is working and where we can improve. 

Turn insights into actions

Leverage member feedback to drive continuous improvement, align our priorities, and guide our strategic decisions.

Hear from our members

9595%

Found meeting content very relevant and informative

9999%

Felt their voice was being heard and they made an impact

9494%

Attending felt it was a good use of time

Our conversations are very professional, clear, and helpful. The tone of trying to understand the needs and uses and that is excellent. There is zero adversarial commentary from the product team (which is not always the case with all product groups!)
I love seeing how engaged Smartsheet leadership is. They really listen to what members have to say, and I felt like they truly care about our pain points.
These meetings always exceed my expectations. It's wonderful to sit in on the product demos and get an idea of what's coming. This helps me better plan my day to day work and potential enhancements to my solution.

FAQs

Council members are nominated by their Smartsheet account teams and undergo a formal internal review.

With the exception of our Federal Advisory Board and Customer Advisory Board, all council members serve a term of 24 months and are asked to join a combination of in-person and virtual meetings three to four times per year.

Each council has a team of Smartsheet executives across product, design, and UX who participate in council meetings based on the council’s area of focus.

Smartsheet has 10 customer councils and counting! New councils are created based on customer and market needs.

If you are joining any of our councils or boards, please reach out to your Smartsheet account team. Members are nominated and meet a set of criteria.