Features of User Subscription Model vs Legacy Collaborator Model

Learn what features you can use depending on your plan's model.

Refer to the pricing page to see what’s included at each plan level.

Features exclusive to the User Subscription Model

FeatureAvailable on User Subscription ModelAvailable on Legacy Contributor Model
Collections Included Not Included
File library Included Not Included
Program reports Included Not Included

Basic Features

FeatureAvailable on User Subscription ModelAvailable on Legacy Contributor Model
Sheet Included Included
Grid View Included Included
Gantt view Included Included
Calendar view Included Included
Board view Included Included
Timeline view Included Included
Dashboards Included Included
Reports Included Included
Forms Included Included
Conditional form logic Included Included
Templates Included Included
Mobile app (Android & iOS) Included Included
Private sheets and reports Included Included
Export sheet Included Included
Team workload tracking Included Included

Formulas and Functions

FeatureAvailable on User Subscription ModelAvailable on Legacy Contributor Model
Column types Included Included
Cell formulas Included Included
Column formulas Included Included
Cross-sheet formulas Included Included
Dependencies Included Included
Filters Included Included
Conditional formatting Included Included
Cell history Included Included
Cell linking Included Included
Lock or unlock rows and columns Included Included
Baselines Included Included
Report grouping and summary Included Included
Activity log Included Included
Document builder Included Included
API calls Included Included
Custom colors & logos Included Included
Work Insights Included Included
Custom welcome and help screens Included Included

Sharing and Storage

FeatureAvailable on User Subscription ModelAvailable on Legacy Contributor Model
Assign people Included Included
Conversations Included Included
Comments Included Included
Proofing (image and video) Included Included
Publish sheets, reports, and dashboards Included Included

AI Tools and Automated Workflows

FeatureAvailable on User Subscription ModelAvailable on Legacy Contributor Model
Generate formulas Included Included
Text and summaries Included Included
Analyze data Included Included
Automated triggers Included Included
Alerts and notifications Included Included
Reminders Included Included
Assign people action Included Included
Update requests Included Included
Approval requests Included Included
Record a date Included Included
Move or copy row Included Included
Clear cell Included Included
Send alert to Slack Included Included
Send alert to Microsoft Teams Included Included

Integrations

FeatureAvailable on User Subscription ModelAvailable on Legacy Contributor Model
Microsoft Office 365 Included Included
Google Workspace Included Included
Slack Included Included
Adobe Creative Cloud Extension Included Included
Power BI Included Included
Tableau Included Included
E-signature with DocuSign Included Included
Nearly 100 more Included Included

Security and Administration

FeatureAvailable on User Subscription ModelAvailable on Legacy Contributor Model
Single sign-on (SSO) Included Included
Admin Center Included Included
User Management Included Included
Plan Insights Included Included
Group management Included Included
Account discovery Included Included
Schedule backups Included Included
SAML-based SSO Included Included
Directory integrations Included Included
User merge Included Included
Enterprise Plan Manager Included Included
Enterprise access controls Included Included
Custom email domains Included Included
Domain validation Included Included
User account provisioning Included Included
Safe Sharing Included Included
Chargeback reports Included Included
System admin fallback Included Included
Data retention policies Included Included
Data egress Included Included
Event reporting Included Included
Customer Managed Encryption Key (CMEK) Included Included

Premium Features

FeatureAvailable on User Subscription ModelAvailable on Legacy Contributor Model
WorkApps: No-code workapps Included Included
Brandfolder by Smartsheet Included Included
Resource Management by Smartsheet Included Included
Control Center: Portfolio management Included Included
Dynamic View: Secure request management Included Included
Data Shuttle Included Included
Calendar App Included Included
DataMesh Included Included
Pivot App Included Included
Connectors Included Included
DataTable Included Included
Bridge Included Included

Support and Services

FeatureAvailable on User Subscription ModelAvailable on Legacy Contributor Model
Help & Learning content Included Included
Smartsheet Community Included Included
Web-based ticketing Included Included
Standard Support Package Included Included
Premium Support Package Included Included
Smartsheet University Included Included
Smartsheet Professional Services Included Included