October 23, 2024
To further protect your Smartsheet environment, we are removing the link which previously directly downloaded files from the backup service.
The backup service allows licensed users to generate a one time or scheduled backup of a workspace, as well as generating backups of folders and sheets. Any user with viewer permissions or higher can generate a one-time backup, users must have Admin or Owner permissions to generate recurring backups of workspaces.
Previously, after the backup process, the backup service would send an email notification to the user with a link to download a zip file containing all sheets, comments, and attachments. To protect against this link being forwarded to individuals without the correct permissions, we will instead include instructions in the backup email of how to download your backup and previously generated backups from within Smartsheet.
You can learn more about this change here.
Environments availability: Commercial US, Commercial EU, Smartsheet Gov
Plan type availability: Pro, Business, Enterprise
